About Us

Privacy Policy

Effective Date: 12-03-2025 | Last Update: 12-03-2025

Aadesh Patola House (referred to as "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase Patola sarees or related products, contact us, or use our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, postal address, billing & shipping details provided when you place an order or contact us.
• Order & Transaction Data: Purchase items, order value, payment references, dates and shipment details.
• Product & Preference Data: Measurements, style preferences, custom-order details, inquiry history and feedback.
• Technical Data: IP address, browser type, device information, pages visited and interaction data for analytics and site performance.

2. How We Use Your Information

• Process and fulfil orders, handle returns, refunds and shipping.
• Communicate about your order, respond to inquiries, and provide customer support.
• Create and store invoices, receipts and records required for business and legal compliance.
• Improve our website, product offerings and customer experience using aggregated analytics.
• Send you updates about new collections, offers and important service messages (with opt-out options).

3. Sharing Your Information

We will not sell your personal information. We may share information with:

• Logistics & Couriers: To deliver your orders.
• Payment Processors: To securely process payments.
• Legal Authorities: If required by law or to protect the rights, property or safety of Aadesh Patola House or others.
• Service Providers: Third-party services that help us run our business (e.g. hosting, analytics), under strict confidentiality obligations.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. While we strive to protect your information, no online service can guarantee absolute security. If a breach occurs, we will follow applicable legal requirements regarding notification and mitigation.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access and request a copy of information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal and contractual obligations.
• Opt-out of marketing communications at any time.

To exercise these rights, contact us using the details below.

6. Cookies & Tracking

We use cookies and similar technologies to operate the site, improve performance and understand usage patterns. You can control cookies through your browser settings, but turning off cookies may affect site functionality.

7. Links to Third-Party Sites

Our website may link to third-party sites (e.g., payment gateways, social media pages). We are not responsible for the privacy practices of those sites. Please review their policies before sharing your data.

8. Changes to This Policy

We may update this Policy periodically. If we make material changes, we will update the "Last Update" date above and notify you where required. Continued use of our services after changes constitutes acceptance of the updated Policy.

9. Contact Us

If you have questions or wish to exercise your privacy rights, contact us:

• Business Name: Aadesh Patola House
• Email: aadeshpatolahouse@gmail.com
• Phone: +91 96248 47401 (alternate: 9099437528)
• Address: Rajkot Hwy, Somasar, Surendranagar, Gujarat - 363510

By visiting Aadesh Patola House or purchasing our products, you agree to the terms outlined in this privacy policy.